Shipping Policy

We deliver within South Africa only.

1. Made to order: how long it takes

Every tee is printed after your order is paid. Production takes 5-7 working days from the day we confirm your payment, then delivery time is added. The clock does not start while an EFT is unconfirmed. Public holidays, courier delays and busy drops can add time, and we will tell you if we expect a delay.

2. Delivery options and prices

Option	Price	Typical courier time after dispatch
Pudo Locker (locker-to-locker)	R65	about 2 to 4 working days
The Courier Guy (door-to-door)	R110	about 2 to 5 working days (longer for remote areas)

Free shipping on orders of R1000 or more. Prices include VAT where we are VAT registered (Not VAT registered). The delivery fee is shown in full at checkout before you pay. Courier times are estimates and are not guaranteed by us or the courier.

3. Pudo locker orders

Choose your preferred locker at checkout and give us the exact locker name or code (use the Pudo locker finder). You will get an SMS or email from Pudo with a collection code when your parcel is ready. Lockers hold parcels for a limited time (currently around 7 days, check the Pudo notification). Please collect before it expires.

4. Tracking

When your order ships we email you a tracking link for The Courier Guy or Pudo. Keep an eye on your inbox and spam folder.

5. Failed delivery and uncollected parcels

• Door-to-door: the courier will usually attempt delivery more than once and contact you. Make sure your address, complex or building details and phone number are right and that someone can receive the parcel.
• Locker: if you do not collect before expiry, the parcel goes back to the courier and then to us.
• If a parcel comes back to us because of a wrong address or non-collection, we will contact you. We can resend once you pay the delivery fee again. If you do not respond within 30 days we may cancel the order and refund the goods price less the delivery costs we incurred.

6. Risk, damage and missing parcels

Risk passes to you on delivery. Check your parcel when you receive it. If it arrives damaged, or tracking shows delivered but you did not get it, email [email protected] within 5 working days with your order number and photos, and we will sort it out with the courier. Your rights for defective goods are in our Refunds and Returns policy.

7. Address changes

Email [email protected] as soon as possible. We can change the address only before the order is handed to the courier.